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Odd behavior - returning to full contacts

New Member
Posts: 2
Country: USA

Odd behavior - returning to full contacts

Pardon the newbie for getting stuck on something simple. I will often look through my groups for a particular contact, as that's the fastest way to find somebody. From the Groups, I will click on the blue highlighted contact name to view the Contact record. Simple enough. The problem is that navigating to a Contact record in that manner results in that contact being displayed as record 1 of 1. Obviously, the software is creating a subset or something. However, I can't get out of it to view all my contacts again. The only way for me to access another contact record is to go back to groups and pick another contact or open the database all over again. What am I missing?
New Member
Posts: 9
Country: USA

Re: Odd behavior - returning to full contacts

From the Lookup menu choose All Contacts.  You'll still be looking at the same contact but the entire database will be listed again.
New Member
Posts: 2
Country: USA

Re: Odd behavior - returning to full contacts

(breathes sign of relief) Thank you! Sometimes it's the simplest things that trip you up...