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Object reference

New Member
Posts: 1
Country: United_Kingdom

Object reference

Help please. When I try to enter 'phone or mobile numbers I get a message saying ! "object reference not set to an instance of an object" and I cannot then enter a country code. It defaults to the +44 code whether I want it or not.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Object reference

Hello JohnOB,

Welcome to the Act! Online Community!

 

To help isolate the issue:

- What version of Act! are you running?

- Have you tested this behavior in any other database (ex: Act Demo or create a new database)?

- Are there any other users of this database?  If yes, do they also get this error?

- What is your computer's operating system?

 

Greg Martin
Sage