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Object reference not set to an instance of an object

New Member
Posts: 1
Country: USA

Object reference not set to an instance of an object

I am trying the trial version of Act pro version 17.0.51.0.  to see if this is what I want.  I've downloaded the version and am trying to create a new database but i get an error message. (subject line)

 

I also can't even get the demo database - get the error message SQL Database Service is not started.

 

I've heard ACT is great - but I want to see for myself before I purchase.

 

How do I get past these error messages and get a database imported.

 

Thanks.

Linda

 

 

Copper Super Contributor
Posts: 86
Country: United_Kingdom

Re: Object reference not set to an instance of an object

[ Edited ]

Hi,

 

This error indicates that Microsoft SQL has not installed correctly. SQL is what Act! uses to manage it's databases and if it's missing or broken then Act! will not work.

 

You may need to install SQL manually as per the following guide:

http://kb.swiftpage.com/app/answers/detail/a_id/26994

 

If you require further assistance you will need to contact technical support.

 

Kind regards,

 

Sam.

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