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Object reference not set to an instance of an object

New Member
Posts: 32
Country: Australia

Object reference not set to an instance of an object

Hi, I am running Sage ACT! Pro 2011 Version 13.1.111.0, Hotfix 1, ith Windows XP.

 

I recently installed an SMS plugin and it worked all well after installation.

 

Now when I try to send an SMS, I receive the error above.

 

I've scanned the knowledgebase, but there is nothing there that pertains to sending an SMS.

 

Also, each time I exit ACT (before SMS install) I always receive the error that "ACT has encountered a problem....Send or Don't Send Report"

 

Is there a reason for this also?

 

Thanks in advance.

George Patino
Bellagio Limousines
Perth, Western Australia
www.bellagiolimousines.com.au
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Object reference not set to an instance of an object

Have you tried uninstalling the plug-in to see if it is causing the 'object reference' error messages?

Greg Martin
Sage
New Member
Posts: 32
Country: Australia

Re: Object reference not set to an instance of an object

Hi Greg thanks for your response.

you are correct, it appears to be the plugin.

It appears if you miss or incorrectly place data into a field it responds with this error message.

I thought it would have responded with an error stating "Hey you've missed data in this field!" or something like that as opposed to a generic response.

George Patino
Bellagio Limousines
Perth, Western Australia
www.bellagiolimousines.com.au