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Ntdll.Dll Error When Printing, Faulting Application DEA2010.exe

New Member
Posts: 1
Country: USA

Ntdll.Dll Error When Printing, Faulting Application DEA2010.exe

I have had a re occuring issue only when our counter computers print an invoice. The error happens about 5-10 times a day and only occurs when we use the F10 key to print an invoice. It will immediatley log you out of daceasy.  The error Code Reads. 

 

Faulting Application: dea2010.exe

 

Faulting Module: Ntdll.dll 

 

Version: 5.1.2600.6055

 

Fault Address: 0x0001168B

 

 

I have tried updating drivers for the epson printers, Installing Sage SR2 for Daceasy 2010, and calling tech support which they were unable to determine the issue. If anyone can please help it would be greatly appreciated. 

 

Thanks, 

Todd 

 

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Ntdll.Dll Error When Printing, Faulting Application DEA2010.exe

Hello Makohose,

Welcome to the Sage ACT! Online Community!

 

This community is centered around the Sage ACT! product and not Sage DacEasy.  You will want to post your issue to the DacEasy Online Community, which can be found at this web page: Daceasy Community

 

Greg Martin
Sage