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Notifications folder on my desktop

New Member
Posts: 7
Country: USA

Notifications folder on my desktop

Hi everyone,

 

I have been getting these weird Notification folders on my Desktop (Windows 10) and in them are two .xml files, when I open them up, they say welcome to ACT? I delete them, but the constantly appear? ACT Ver 19.2 Update 3. 

 

Any thoughts? 

 

thanks, Michael 

Administrator
Posts: 318
Country: United_Kingdom

Re: Notifications folder on my desktop

[ Edited ]

Hi Michael,

 

This sometimes happens when custom notifications are turned on on the machine that hosts the database - the host machine sends out the custom notifications as these xml files and the client stores them in a notification folder on the local machine.

 

You can disable the custom notifications by going to Tools > Preferences > Notifications tab:

custom notifications.png

 

 

 

And that should prevent the notifications folder from reappearing once deleted.

 

 

Hope this helps!

New Member
Posts: 7
Country: USA

Re: Notifications folder on my desktop

Jon, thanks for the feedback, but my notification area looks the same as the one you put on the message? thoughts? Michael 

Administrator
Posts: 318
Country: United_Kingdom

Re: Notifications folder on my desktop

Just to confirm, this setting needs to be changed on the database 'host' machine. Is this setting definitely blank on all PC's that host the databases you connect to?
New Member
Posts: 7
Country: USA

Re: Notifications folder on my desktop

Yes, it is. Michael 

New Member
Posts: 7
Country: USA

Re: Notifications folder on my desktop

It seems to happen when my ACT is open and EDGE browser? 

Administrator
Posts: 318
Country: United_Kingdom

Re: Notifications folder on my desktop

Hi Michael,

Do you access Act! through a web browser or do you have the software installed on your PC?

New Member
Posts: 7
Country: USA

Re: Notifications folder on my desktop

Yes, it's the desktop version I use.

Administrator
Posts: 318
Country: United_Kingdom

Re: Notifications folder on my desktop

What is the content of the notification?

 

In my experience the Act! software notifications don't cause this folder to be created, I've only ever seen this with custom notifications - but if they're all switched off it must be coming from somewhere!

Could you share the contents of the files? Or attach them to your post?

New Member
Posts: 7
Country: USA

Re: Notifications folder on my desktop

Sure, please see attached, thanks!