Notifications folder on my desktop

[MichaelBMC]

Hi everyone,

I have been getting these weird Notification folders on my Desktop (Windows 10) and in them are two .xml files, when I open them up, they say welcome to ACT? I delete them, but the constantly appear? ACT Ver 19.2 Update 3. 

Any thoughts? 

thanks, Michael 

[JonTaylor]

Hi Michael,

This sometimes happens when custom notifications are turned on on the machine that hosts the database - the host machine sends out the custom notifications as these xml files and the client stores them in a notification folder on the local machine.

You can disable the custom notifications by going to Tools > Preferences > Notifications tab:

And that should prevent the notifications folder from reappearing once deleted.

Hope this helps!

[MichaelBMC]

Jon, thanks for the feedback, but my notification area looks the same as the one you put on the message? thoughts? Michael 

[JonTaylor]

Just to confirm, this setting needs to be changed on the database 'host' machine. Is this setting definitely blank on all PC's that host the databases you connect to?

[MichaelBMC]

Yes, it is. Michael 

[MichaelBMC]

It seems to happen when my ACT is open and EDGE browser? 

[JonTaylor]

Hi Michael,

Do you access Act! through a web browser or do you have the software installed on your PC?

[MichaelBMC]

Yes, it's the desktop version I use.

[JonTaylor]

What is the content of the notification?

In my experience the Act! software notifications don't cause this folder to be created, I've only ever seen this with custom notifications - but if they're all switched off it must be coming from somewhere!

Could you share the contents of the files? Or attach them to your post?

[MichaelBMC]

Sure, please see attached, thanks!

ACT (2).jpg ‏51 KB