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Notes self deleting in Act 2008 version 10

New Member
Posts: 1
Country: USA

Notes self deleting in Act 2008 version 10

Can anyone assist me with a perplexing issue.  I am operating Act 2008 version 10 with Microsoft XP and as I enter notes into Act in the contact field the notes dissapear within several days.

 

Does anyone have an idea why or is there a setting I need to change.

 

Much appreciation

 

 

 

 

 

Tuned Listener
Posts: 58
Country: United Kingdom

Re: Notes self deleting in Act 2008 version 10

Hi,

If your not getting any error messages I doubt the notes are 'disappearing' more like 'hiding'

When you press on the Notes tab immediately below you have filters. Im wondering if you have a filter set to show you notes from 'Last Week' perhaps?

 

Check that:

Dates = All dates

Select Users = All Users

 

Also, Try doing View -> Refresh

 

Please let me know if this works.

 

Kind regards,

Cesc