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Notes in activities

Copper Contributor
Posts: 63
Country: United States

Notes in activities

Anyone know why I continue to get notes showing in some activities when there are no notes. I can double click on the note and see nothing. I will be asked if I want to save the changes and no note icon will be present. Then the next time I open ACT 5-10 of my activities will show a note icon, but nothing is present.

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Notes in activities

Copper Contributor
Posts: 63
Country: United States

Re: Notes in activities

2011 Pro

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Notes in activities

Is it some kind of ghosting thing going on?

 

I.e. - is it possible that the control(s) are not refreshing correctly?

 

Have you noticed any kind of pattern in your actions leading up to these occurences?

Copper Contributor
Posts: 63
Country: United States

Re: Notes in activities

No pattern other than after closing and reopening ACT the SAME contacts show notes in the activities, even though none are there.