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Notes field not wrapping text

Copper Contributor
Posts: 40
Country: USA

Notes field not wrapping text

Hi,

After moving ACT to a new computer I realized that for some reason the formatting has changed in the Notes field. The text isn't wrapping to the next line but continues on the the right side out of view.


Can anyone offer suggestions on how to fix this?

I'm using  Sage 2008 (10.0) Version 10.0.3.182, Hotfix 1.

 

Thanks!

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Notes field not wrapping text

What Notes field are you referring to? Detail on the notes tab? A field you've added to the database?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 40
Country: USA

Re: Notes field not wrapping text

It's the tabbed Note field where you can right click and pick Insert Note.

 

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Notes field not wrapping text

Make sure yourACT! version is fully up to date including hotfixes. 

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 40
Country: USA

Re: Notes field not wrapping text

It's saying I already have the latest version of ACT.

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Notes field not wrapping text

You need to check the ACT! web site for hotfixes, they don't show on the version report.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 40
Country: USA

Re: Notes field not wrapping text

Thanks. I found the hot fixes, but am not sure which one I should download. I read that they're cumulative so I should be able to download only #3 but then they have another one listed. Which one should I download? Hotfixes ACT! 10.0.3 Hot Fix 1 ACT! 10.0.3 Hot Fix 2 ACT! 10.0.3 Hot Fix 3 ACT! Hot Fix 10.0.2.1 Thanks.
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Notes field not wrapping text

Just get the latest hotfix for 10.0.3. Everything from 10.0.2 is included in 10.0.3.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 40
Country: USA

Re: Notes field not wrapping text

Thanks!

I think I finally managed to get it done.
Here's my info:

 

ACT! by Sage 2008 (10.0) Version 10.0.3.182, Hotfix 3

 

Which seems to be the latest and greatest.

 

Unfortunately, the notes text still isn't wrapping and I'm also having a problem viewing my calendar.(Not sure if they're two separate issues but they seem the same, so I figured I'd add this one.)

When I click Calendar on the right bar, it shows me some months from 2013 across the top of my screen with the first month cut off.

 

Can anyone help me with this?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Notes field not wrapping text

The calendar issue is definitely a set of corrupted Act! Preference files, the preferences may also be causing your Notes issue.  Here is an article with steps for recreating your Act! Preferences - be sure to use the "Alternate Method - Manually Rebuilding Preferences" (skip the Actdiag step):  KB Article 21042

 

 

Greg Martin
Sage