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Notes are not saving

New Member
Posts: 1
Country: United States

Notes are not saving

I am running ACT 2007 v 9.0.1.162 and after inserting a note they are disapperaing after logging out and logging back in...any help would be appreciated.

 

Kind Regards

 

Jim 

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Notes are not saving

Ouch!

 

Are they visible within the same login session?  Are they visible in other places?  (if you run a report - will they be there?)

 

Is it possible that your note filter settings are changing back to another setting such that you cannot see them?

New Member
Posts: 2
Country: United Kingdom

Re: Notes are not saving

Hi

 

I am having the same problem here in ACT! 12, I can create a new note but as soon as I hit the OK button, the Notes dialog box closes but no note is saved!  I've tried restarting the applicaton and the same thing happens, nor is the previous note saved.  Can't work out why this is?

 

Paul

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Notes are not saving

Did you try running a report that contains notes to see if they show there?
lc
New Member
Posts: 1
Country: USA

Re: Notes are not saving

I also am having the same situation with Notes not saving,  within ACT Pro 2011.  I have run reports and they do not show up in Notes, nor in history; has anyone found a solution?  Thanks.