01-20-2017 06:36 AM
Sometimes, when I create a new contact, possibly by creating a new company without a contact name, insert a note, and hit okay sometimes that note is going under the wrong contact. This happened before with act and the solution ended up being: "this is a known problem, we are working on a hot fix, we will let you know when the hot fix is available."
I dealt with this problem for a long time until finally someone named Saravanan at ACT fixed it for me back on February 22, 2016 with a HotFix while I was on the phone with him at ACT Support. I am on Windows 10 using:
Act! Pro Version 18.0.501.0, Update 6
English (United States)
Is ACT aware of this problem happening again?
Is ACT working on a HotFix?
01-23-2017 07:57 AM
Please update to the latest version of Act! v18 (v18.2), and let us know if the issue still occurs.
You can download the update here. Look for: Act! Pro v18 SP2 Update - US
01-28-2017 06:45 AM
Thank you! I will look for Act! Pro v18 SP2 Update - US
and update, and get back to the forum afterwards.
I currently have: Act! Pro Version 18.0.501.0, Update 6
What are all these?
|9/23/2016||Act! 18.2 Update 4||act1820update4.exe||11.7 MB||Download|
|8/11/2016||Act! 18.2 Update 2||act1820update2.exe||11.4 MB||Download|
|8/11/2016||Act! 18.1 Update 5||act1810update5.exe||316 MB||Download|
|7/29/2016||Act! 18.2 Update 1||act1820update1.exe||11.2 MB|
01-30-2017 05:35 AM