04-12-2013 10:25 AM
ACT 2011 Pro. Client generates the report to print to PDF but it gets stuck - usually at 9 pages. When he generates the report to preview it sometimes works but when saving to PDF he gets this error message:
Error: "Error During Export" When Trying to Save a Report Print Preview as a PDF File
The KB article indicates that there may be "abnormal characters" in the report. Has anyone seen this before?
04-15-2013 08:45 AM
What report does this happen on? If you do another teport that runs to that manay pages do you get the same error?
04-15-2013 09:49 AM
It's the Notes/History report and he's reporting on just Notes, no Histories. I had him run a report with no Notes or Histories (Contact Status report) for his entire database and it generated a report over 500 pages long. He admitted to copying and pasting URLs into the Notes so I'm thinking that maybe he's copied some creepy crawlies in there at the same time.
04-15-2013 10:01 AM
Good bet. It's something that causes the PDF converter to gag.