10-22-2008 01:19 PM
Just trying to update notes on a potential customer file and I got the following error message:
Error - Note could not be created. One or more of the Contacts or Associations may have been deleted.
It did add the note, even though I didn't notice at first. I tried again to add the note thinking it was a weird error message seeing how I have made no changes to that file other than notes, got the same error. It added the note a second time. I went do delete the duplicate note entry and got the following error message:
Object reference not set to an instance of an object.
This is not obviously tied to just one customer file, I tried it on another file and got both of the same error messages. HELP!
10-23-2008 06:34 AM
Follow the knowledgebase article below. Do the Damaged ACT! Preferences section first.