08-17-2015 12:46 PM
08-18-2015 05:20 AM
Act has built in dialer compatibility so that 3rd party VOIP systems can link to it, enabling features such as the ability to call contacts from within the software itself. How this usually works is that you have both Act and your 3rd party program installed and simply enable the dialer via "Tools - Preferences - Communication" within your program. However, we offer no support on any dialer related issues and we do not test any 3rd party dialer programs with our own software, therefore we cannot guarentee that your existing VOIP software will work.
I appreciate this may not answer your question fully but the only real way to find out would be to test it.
08-21-2015 10:40 AM