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No Peachtree tab in Act! Pro 2010

New Member
Posts: 1
Country: USA

No Peachtree tab in Act! Pro 2010

[ Edited ]

We just upgraded from act 2008 and peachtree 2008 to act 2011 and peachtree 2011.

 

i removed the act link 2008 driver, reinstalled the actlink 2011 driver, rebuilt the act database, unlinked and relinked the contacts and there is still no peachtree tab.  Please help.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: No Peachtree tab in Act! Pro 2010

Hello Ksport,

Welcome to the ACT! Online Community!

 

If I read this correctly - it sounds like the interface is available for linking contacts (the Toolbar option is available) but the tab that would display the Peachtree information is missing.

 

- To ensure the layout itself isn't damaged, try changing the layout selected.

- Try opening a different database and test (ex: demo or create new db).  

- If it works correctly in the different database, what steps have you taken to 'rebuild' your database?

Greg Martin
Sage
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: No Peachtree tab in Act! Pro 2010

Hello ksport,

Since the Peachtree Link for ACT! is primarily supported by Peachtree, you may also want to post this issue in the Sage Peachtree Online Community for additional assistance.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: Zimbabwe

Re: No Peachtree tab in Act! Pro 2010

Is this a ACT problem or a Peachtree prob
New Member
Posts: 3
Country: Zimbabwe

Re: No Peachtree tab in Act! Pro 2010

New Member
Posts: 3
Country: Zimbabwe

Re: No Peachtree tab in Act! Pro 2010

sorry, both of my earlier post were through IE9.

 

Is this an ACTProblem or Peachtree problem? I foolowed the ACT-Peachtree link guide. Impoerted the custmer data from Peachtree and they are now linked. The Guide states as,

 

Viewing a contact's accounting data in ACT!

Account balances, transactions, and other financial information appear for linked records only.

To view a contact's accounting data in ACT!

  • Open a contact record in ACT!, and then click the Peachtree tab.

 

But the promised tab does not appear in the tab list.

 

In my opinion it is not worth posting this question in Peachtree forum!