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No History Created When Using Dialer

New Member
Posts: 1
Country: United States

No History Created When Using Dialer

ACT 9 Dialer does not open History Dialog

Record History dialog box does not appear using dialer

I have a user who just installed (and updated) ACT 9. We setup the dialer and it works fine. He even uses the timer. Hoiwever, at the end of the call a Histroy dialog does not pop up. Therefore, this call is not recorded in history.

Is this a preference setting that we need to set? It has been so long since I set up my system, I forget.

Thanx,

Jim Bannon

jimbannon@earthlink.net

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: No History Created When Using Dialer

One thing to check - when you stop the timer, are you clicking on the 'Stop' button or clicking on 'X' to close the window?  If you click on the X, it will not display a History Dialog window.
Greg Martin
Sage