No Check boxes in the Outlook Synchronization preferences dialog boxes for contacts [ Edited ]

[sartis]

Can someone help he understand why i have no check boxes in the contacts area under prefs?????? if i add  a contact to act then try to sync, the contact is not added to outlook.  am on an exchange server, if that matters.

Thanks.

[wellmet · Accepted solution]

Actually I probably should have said "No".  Not screen resolution it's display resolution you need to change.  On Windows 7 right click on the screen and select Personalize and then click on Display on the column on the left.

Stan

[mscott821]

Have you previously had them?

Are your video display settings set to non-standard?

[sartis]

I have never seen them.....video settings are normal for my laptop 1920x1080...I have uninstalled and reinstalled act....

[wellmet]

I have seen this occur when the display settings were set on something other than the normal setting.

Stan

[sartis]

Are you talking screen resolution? If so, I have tried to lower it...no change

[wellmet]

Yes.  If you're on Windows 7 make it "Smaller - 100% (Default)".  Then close and reopen ACT!.  Wait a little while after you close it to make sure that it shuts down completely.

Stan

[wellmet · Accepted solution]

Actually I probably should have said "No".  Not screen resolution it's display resolution you need to change.  On Windows 7 right click on the screen and select Personalize and then click on Display on the column on the left.

Stan

[sartis]

Hey Stan, that did it....thank you so much!!!!!!!!!!!! They need to fix that bug, in my opinion.

[benhamilton]

Agreed.

See: http://community.act.com/t5/Share-Your-Ideas/Allow-font-sizes-other-than-96-DPI/idc-p/85659