Community
Showing results for 
Search instead for 
Do you mean 
Reply

New update does not sync with Office 2007

New Member
Posts: 2
Country: United States

New update does not sync with Office 2007

Since applying the new update, ACT! no longer syncs with Word or Outlook. Anyone have any suggestions?
Moderator
Posts: 4,395
Country: USA

Re: New update does not sync with Office 2007

Hello,

 

Which update are you refering to?  Which version of ACT! are you using?

New Member
Posts: 2
Country: United States

Re: New update does not sync with Office 2007

ACT! by Sage 2008 (10.0) Version 10.0.3.182, Hotfix 1

 

I got the Word to synchronize by opening the templates and re-saving them. I have not been able to get the Outlook to synchronize. Outlook is using cached exchange mode to synchronize with an Exchange Server. I have tried turning off the Cached mode to no avail. I get a "System.InvalvidCastException: Unable to cast COM object of type 'ActEmailConnectorMetaData.aACT7EmailConnectorClass".