Community
Showing results for 
Search instead for 
Do you mean 
Reply

New pc, new installation, new database, all updates... still crash on customize contact toolbar. act 2010

Copper Super Contributor
Posts: 125
Country: USA

New pc, new installation, new database, all updates... still crash on customize contact toolbar. act 2010

[ Edited ]

New pc, new installation, new database, all updates... still crash on customize contact toolbar.

Act 2010 v. 12.0.1.181 hotfix 1. -Windows 7
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: New pc, new installation, new database, all updates... still crash on customize contact toolbar. act 2010

In Act! 2010 there is a known issue when using the Customize command you will be taken to a different screen.  Try making the customization before switching through several screen views.  Open the database > go to the Contact view > attempt to make the customization.

 

When it crashes, is the program actually failing and closing or does it continue to run?  Is there a specific error that is presented?  Have you tried running the program 'as administrator' (right click on Act! icon > select 'Run As Administrator')?

 

Greg Martin
Sage
Copper Super Contributor
Posts: 125
Country: USA

Re: New pc, new installation, new database, all updates... still crash on customize contact toolbar. act 2010

When it crash. I get the error: act encountered a error and must close. But it can continue to work. But I usualy close it.

 

Run as administrator don't seem to actualy start the program.

Act 2010 v. 12.0.1.181 hotfix 1. -Windows 7