06-19-2010 12:37 PM
I am hoping some one can help. I am using Act 2008 and am having an issue creating new opportunities, the functionality has worked in the past; when I click on the new opportunity button a tab will open in the tray at the bottom of the screen but a window will not open. If I right click on the tab the only option I have is to move or close the window, there is no option for restore, etc...any help would be much appreciated...
06-21-2010 06:48 AM
Welcome to the Act! Online Community!
Your 'New Opportunities' window may be appearing off-screen and just needs to be moved back. This could happen if you were previously using 2 monitors.
- select the option to create a New Opportunity
- in the Application tray > right click on the tab and select 'Move'
- click one of the keyboard arrows and you should be able to reposition the window using the mouse
12-06-2010 04:38 PM - edited 12-06-2010 04:38 PM
This was a problem one of my users had - used the Resize option to stretch the window where it could be seen and then moved it to the other monitor position. Thank you!
12-06-2010 05:01 PM
I've used a utility called SheepDog to fix this type of problem