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New error in setting up Outlook 2010 in Act Pro 2013

REL
New Member
Posts: 2
Country: USA

New error in setting up Outlook 2010 in Act Pro 2013

I have run into a new error which will not let me setup Outlook 2010 in Act2013. The error is:

We have identified that you have installed Microsoft Outlook as an email system. If you have already created a Microsoft Outlook profile we can try to correct the problem...

 

It does not correct the problem.

 

A little background...I originally set up Act 2013 in Windows 8 w/o doing any preferences. I further complicated my problem by installing the 60 day trial Office 2013 Pro Plus. Of course Act did not recognize Office 2013. I decided to uninstall Office 2013 and Act 2013, and then reinstalled Outlook and Office 2010, then I reinstalled Act2013. First after encountering the above error I did a repair of Outlook 2010. This time it did not work. Do I need to reinstall Windows 8 and start over?

 

REL

REL
New Member
Posts: 2
Country: USA

Re: New error in setting up Outlook 2010 in Act Pro 2013

Resolved by reinstalling Windows 8 and all applicationsSmiley Sad

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: New error in setting up Outlook 2010 in Act Pro 2013

REL,
Sorry to hear you were having such an issue, but Thank You for posting an update with your resolution. I'm glad to see it has been resolved.
Greg Martin
Sage
Copper Elite Contributor
Posts: 514
Country: USA

Re: New error in setting up Outlook 2010 in Act Pro 2013

We now have a product that will help ACT! work with MS Office 2013!

 

https://www.designr1.com/shop/office-2013-pack/

Mark Hammer
ACT! Fanatic