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New code for a new pc

TMU
Copper Contributor
Posts: 7
Country: italy

New code for a new pc

[ Edited ]


My name is lorenzo tagliani I have purchased a copy of act with this data
info:

{Edited for Content -- please don't post activation codes or serial numbers}

I need URGENTLY a new activation code because my pc is not working any more
and I need to reinstall all act program on a new one.
The name of my company is Tecmu (italy)
If you need other data please ask me.
I already wrote to 10 different email addresses but the only one to answer was from Jim Durking from Durking computing.com (very kind).
Can You please help me?
Thank you
Bye

PS: I received an answer about contact list plus code BUT I NEED THE CODE
FOR ACT.
I cannot work without it.
What e-mail address do I have to use?


Message Edited by AJones on 02-12-2008 10:32 AM

Message Edited by neil_beam on 02-12-2008 09:22 AM
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: New code for a new pc

First, you shouldn't post your serial numbers here (hopefully a Moderator will see this and delete it)
 
Second, you should be able to install to another PC and use the same key (unless users have used the one you posted here)
 
Third, if the original key has a problem, it will give you a Sage number to call to reset the registration
 
I don't know who does this for Italian users... but the install should give you a number.
 
I know how difficult support outside North America can be, if you can't find the local number, post back here and I'll find it for you.
TMU
Copper Contributor
Posts: 7
Country: italy

Re: New code for a new pc

Hello,
 
sorry for that but I don't really know how to do.
I tried to write to every email address I have but nobody answered to me.
I cannot re-install ACT2005 version 7.0.4.82 but the key I have don't work on the new one. Should I delete act on the old one?
Then I installed the demo version (30 day period) to continue working but I have few days left.
Ther is no italian number to phone to. Nobody answered to me either in Bitain or france
I bought it in a italian software house and they sent to me in a cd-rom. They don't know how to do that.
How can I do?
I am surprised the only one to answer are you and Durking computing. You are the only one to help me.
Is there any number I can phone or email address that works?
Thank You.
 
Lorenzo Tagliani
TMU
Copper Contributor
Posts: 7
Country: italy

Re: New code for a new pc

Hello again,
 
Could it be a good idea for my company to buy a new version of act? Would I have any problem to import the data from my version to a new one? Can I still use contact list plus?
Maybe this is a good opportunity to improve our software. If yes where can I buy it and how much would I spend for that?
 
Tahnk Yoo
L.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: New code for a new pc

Lorenzo,
 
What happens when you try to enter the key in the trial?
 
Is it that you don't know where to do this, or does it show an error?
 
If there's an error, can you tell us what it is?
 
Also - you just bought ACT! 7.0? You do know that this is quite an old version?
 
BTW: If you speak to someone at Sage Italy, you might tell them that the links to the Italian site from the other ACT! and Sage sites all fail. If any Moderator is reading this, try selecting Italy from http://www.act.com/company/worldwide/index.cfm
Nickel Super Contributor
Posts: 584
Country: USA

Re: New code for a new pc

Mike,

I'll check into who's in charge of that website and see if they can get the links fixed.

Amanda
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: New code for a new pc

Thanks Amanda... that was quick.
 
Can you also see if you can find a number of an ACC or Sage in Italy for Lorenzo?