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New Linked Company & Contact Does Not Update

Bronze Contributor
Posts: 1,393
Country: USA

New Linked Company & Contact Does Not Update

I just created a pair of fields with exact specifications (character and 75 characters).

 

When editing the field names, each refers to the other as being the linked field.

 

The information put in the company does not update any of the characters either by updating linked contacts from the company view or Update Linked Contact from the contact view.

 

Any suggestions?

 

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Moderator
Posts: 719
Country: USA

Re: New Linked Company & Contact Does Not Update

This is an issue that was found in v16. To try to resolve this, see the following Knowledgebase article:

 

http://kb.swiftpage.com/app/answers/detail/a_id/36570

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com