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New Installation on Laptop --- Copying Database Files Over to New Laptop

New Member
Posts: 9
Country: United States

New Installation on Laptop --- Copying Database Files Over to New Laptop

I am attempting to in stall ACT 2012 on my new Dell laptop.  I copied the database files to the new laptop in the ACT folder in my documents.  When I launch ACT 2012 and select my database it shows all my contacts, however it doesn't show the layout and the calendar from the previous databse.

 

Any idea on how to get the old database on the new laptop.

 

 

Dell Laptop

Windows 7

ACT 2012

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: New Installation on Laptop --- Copying Database Files Over to New Laptop

Don't copy the individual files, Use the ACT! backup and restore as.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 9
Country: United States

Re: New Installation on Laptop --- Copying Database Files Over to New Laptop

When I tried to back up the database.  I recieved this message:

 

Cannot insert duplicate key row in object sys.committab with unique index si_xdes_id.  The duplicate key value is (3814661).

 

Any idea what to do here?

 

 

Copper Elite Contributor
Posts: 231
Country: Germany

Re: New Installation on Laptop --- Copying Database Files Over to New Laptop

Hi,

 

you can fix the problem by following this KB you can also make a backup of your database from your old PC, without updating the existing SQL Server, by following this KB (section 3)

 

regards

Ingo Lange

www.crmaddon.com

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040
New Member
Posts: 9
Country: United States

Re: New Installation on Laptop --- Copying Database Files Over to New Laptop

I dont have a problem with my Microsoft SQL Server 2008 R2.  I have SQL Server 7 old the old laptop.

 

When I go to the MS link to download the SQL server 2008 I wouldn't allow me to do so.

Copper Elite Contributor
Posts: 231
Country: Germany

Re: New Installation on Laptop --- Copying Database Files Over to New Laptop

the instance you have is called ACT7, but it is working ontop of a SQL2008 Server.   As stated, you can fix your SQL by applying the Microsoft hotfx, or you can copy the data as described.

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040
New Member
Posts: 9
Country: United States

Re: New Installation on Laptop --- Copying Database Files Over to New Laptop

The hotfix won't install because it says the revision I have is newer than the hotfix being applied.