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Network Sync Service Upgrade for UK

Copper Super Contributor
Posts: 122
Country: United Kingdom

Network Sync Service Upgrade for UK

We are running Act 2010 (latest version patched to 12.1.181.0 HF5) here in the UK The network sync service version we are running is 12.0.40.9.0 A quick question - do we need to upgrade/patch the network sync service too? There appear to be a number of articles relating to this but it's not clear when or why to patch, or indeed if this is for the UK version Can anyone help? Thanks in advance Andy Kent
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Network Sync Service Upgrade for UK

Andy,
I don't believe with 2010 that you should need to upgrade the sync service. Are your remote users still able to sync after the update?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Network Sync Service Upgrade for UK

SP1 for the Network Sync Service can be downloaded from this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/25930

 

It doesn't specify that there are different version for the UK ... and I don't know why it's not on the UK download page

Copper Super Contributor
Posts: 122
Country: United Kingdom

Re: Network Sync Service Upgrade for UK

Thanks for your help - we are now fully patched and all synching fine Andy
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk