Community
Showing results for 
Search instead for 
Do you mean 
Reply

Need to transfer act 2012 client to new computer

Copper Contributor
Posts: 5
Country: USA

Need to transfer act 2012 client to new computer

I need to transfer ACT! 2012 from one PC to a new PC.  Help!

Employee
Posts: 98
Country: USA

Re: Need to transfer act 2012 client to new computer

[ Edited ]
Hi! If you have the setup file or the CD then you can first install the program in the new PC.... And then once program is installed you can take backup.of the database by going to file->backup from the act program and then you can restore it in the new machine .


For.more details on backup and restore please check our KB site . kb.act.com and also please check if your new system is compatible
Copper Contributor
Posts: 5
Country: USA

Re: Need to transfer act 2012 client to new computer

Alas, I do not have access to the install media. I do have the serial number, though.
Employee
Posts: 98
Country: USA

Re: Need to transfer act 2012 client to new computer

[ Edited ]
OK I can get some help in getting the setup files download link for you! Can you please confirm.the version of act from.help ->about act in your old.machine.
Copper Contributor
Posts: 5
Country: USA

Re: Need to transfer act 2012 client to new computer

Sage ACT! Premium 2012 Version 14.1.108.0
Employee
Posts: 98
Country: USA

Re: Need to transfer act 2012 client to new computer

[ Edited ]
Hi

You will recieve the download link as a message here or as email in a short while and yes regarding installation of 2012 act you can read the steps from the link below,
http://kb.swiftpage.com/app/answers/detail/a_id/27971/kw/Act%20premium%202012%20install

And you can check this link below on two ways you can move the database from.older machine to new machine
http://kb.swiftpage.com/app/answers/detail/a_id/19211/kw/Backup

http://kb.swiftpage.com/app/answers/detail/a_id/23392/kw/Backup

Thank you
Copper Contributor
Posts: 5
Country: USA

Re: Need to transfer act 2012 client to new computer

How long does the email/message normally take to generate?
Employee
Posts: 98
Country: USA

Re: Need to transfer act 2012 client to new computer

Please check now , a private message has been sent by one of the experts
Copper Contributor
Posts: 5
Country: USA

Re: Need to transfer act 2012 client to new computer

Thank you for all your help!
Employee
Posts: 98
Country: USA

Re: Need to transfer act 2012 client to new computer

You are welcome and let us know if you have any more issues.

Have a great day!

Thank you!