Need help to (re)register after trying to install hot fixes

[McGnity]

Gentleman,

My serial number is list below.

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Registration Request

Serial Number: UB234-2NJLK-23NGC-62NN2

Installation Code:XN4BFP829N5GSIH9VDNI

Company:McGnity Representações Ltda.

Email:jorge.macgenity@uol.com.br

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I try to install ACT! 2013 Hot fix 1 & 2 AND SP1 Hot Fix 1, 2 and 3.

Seems to be done as I got no error messages but when I try to run ACT! I get an warning window saying that "My trial version has expired."

Well, I don't think so as an ACT! user in last 15 years.

Last upgrade was done on May, 2013.

Would you please what I need to do to go back to work with ACT!, please.

[dshaw111]

Mac -  Have a look at:

http://kb.swiftpage.com/app/answers/detail/a_id/23027

[McGnity]

Hello David,

Thank you for your support.

I followed your instructions.

Before that ACT! was loading main windows and stopped to ask for registration.

Now in load main window with not in there...White windows and seems to stop responding...

What´s next?

[dshaw111]

They are not my instructions but a KB article which I gave you a link to.

Sorry it didn't work.  You need to contact your local Act! Consultant.

[McGnity]

I understand David, thank you anyway.

I was already considering upgrade to version 16 and I have already contacted an ACT! Consultant to make it happen.

Best regards.