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Need help to (re)register after trying to install hot fixes

Copper Elite Contributor
Posts: 158
Country: Brazil

Need help to (re)register after trying to install hot fixes

Gentleman,

My serial number is list below.

--------------------------------

Registration Request

Serial Number: UB234-2NJLK-23NGC-62NN2

Installation Code:XN4BFP829N5GSIH9VDNI

Company:McGnity Representações Ltda.

Email:jorge.macgenity@uol.com.br

--------------------------------

I try to install ACT! 2013 Hot fix 1 & 2 AND SP1 Hot Fix 1, 2 and 3.

Seems to be done as I got no error messages but when I try to run ACT! I get an warning window saying that "My trial version has expired."

Well, I don't think so as an ACT! user in last 15 years.

Last upgrade was done on May, 2013.

Would you please what I need to do to go back to work with ACT!, please.

 

Mac, Jorge A. Mac Genity
Using ACT! by Sage 2013 Pro Version 15.1.108.0, on Windows 7
Intel Core I7-2600 CPU @ 3,40 GHz
12,0 GB - 64 bits - NVidia GForce GTX 360 SE
Bronze Super Contributor
Posts: 1,544
Country: United_Kingdom

Re: Need help to (re)register after trying to install hot fixes

Mac -  Have a look at:

 

http://kb.swiftpage.com/app/answers/detail/a_id/23027

 


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Copper Elite Contributor
Posts: 158
Country: Brazil

Re: Need help to (re)register after trying to install hot fixes

Hello David,

Thank you for your support.

I followed your instructions.

Before that ACT! was loading main windows and stopped to ask for registration.

Now in load main window with not in there...White windows and seems to stop responding...

What´s next?

Mac, Jorge A. Mac Genity
Using ACT! by Sage 2013 Pro Version 15.1.108.0, on Windows 7
Intel Core I7-2600 CPU @ 3,40 GHz
12,0 GB - 64 bits - NVidia GForce GTX 360 SE
Bronze Super Contributor
Posts: 1,544
Country: United_Kingdom

Re: Need help to (re)register after trying to install hot fixes

They are not my instructions but a KB article which I gave you a link to.

 

Sorry it didn't work.  You need to contact your local Act! Consultant.


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Copper Elite Contributor
Posts: 158
Country: Brazil

Re: Need help to (re)register after trying to install hot fixes

I understand David, thank you anyway.

I was already considering upgrade to version 16 and I have already contacted an ACT! Consultant to make it happen.

Best regards.

Mac, Jorge A. Mac Genity
Using ACT! by Sage 2013 Pro Version 15.1.108.0, on Windows 7
Intel Core I7-2600 CPU @ 3,40 GHz
12,0 GB - 64 bits - NVidia GForce GTX 360 SE