Community
Showing results for 
Search instead for 
Do you mean 
Reply

Need help setting up email

New Member
Posts: 1
Country: United States

Need help setting up email

[ Edited ]

I am trying unsusccessfully to setup my e-mail using Act Internet Mail.  Can anyone tell me where I'm going wrong?  This is what I'm doing:

 

From within Act, I'm clicking Edit, then Preferences, then E-mail.

I click on E-mail System Setup, check the box for Internet Mail, then Next.

I fill in my username, outgoing server, incoming server, real name, and my e-mail address.  It does not ask me for a password, but there is a box to check for remembering my password.  IF IT'S NOT ASKING FOR A PASSWORD, THEN WHAT PASSWORD IS IT TALKING ABOUT?  I clicked Finish anyway, just to see what would happen.  Sure enough, when I try to open my email, it asks for a password.  What password is it talking about, and where do I put it in?

 

Thanks

 

 

Message Edited by texas on 07-17-2008 12:17 PM
Message Edited by texas on 07-17-2008 12:19 PM
Message Edited by texas on 07-17-2008 12:19 PM
Moderator
Posts: 4,395
Country: USA

Re: Need help setting up email

texas,

 

Its asking for the password for your email account.

 

How To Configure Internet Mail as your E-mail Client in ACT!

New Member
Posts: 1
Country: United States

Re: Need help setting up email - No email system options listed!

Email was set up... then my wife tried to set up an email template and we started getting error messages... now when I go back to the email set up there are no email system options listed.  In other words, I cannot chose from Outlook or internet mail, lotus notes or outlook express?  Where did they go and how do I get it back?

 

When I go to send an email from email template, I get the following Error Message: : Code failed because RPC Server is unable, exception from HResults; 0X800706BA; failed because the queryinterface call on the COM component for the interface with IID'{C11770C6-C4AD-43B6-95D6-DD562F2967FA}' unable to cast COM object of type.

 

PLEASE HELP!

 

 

Nickel Elite Contributor
Posts: 567
Country: USA

Re: Need help setting up email - No email system options listed!

[ Edited ]

Storchmark,

 

Please review the ACT! Knowledgebase article #23426:

 

List of Available E-Mail Systems Is Empty In E-mail Setup

 

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2342...

 

Please post your results.

thanks

Message Edited by dlunceford on 08-31-2009 09:23 AM
Matthew McFadden