06-08-2008 12:43 PM
I notice everytime I enter New Company or New Group, I am unable to navigate back out, without having to enter new data. This is very annoying. What am I missing.
06-08-2008 01:09 PM
What do you mean by "navigate back out"?
You're not in anything... so just do a Lookup or whatever you want to do
06-08-2008 02:43 PM
I've done this more than a few times accidentally myself. What hes saying is suppose you accidentally click on "create contact" but dont really want to create a contact. You can't back out of it without actually creating that contact. It comes up with a message saying "am i sure i want to create a duplicate contact?" and there is not option just to cancel the operation without actually creating that contact.
If i just go to contact list or do a lookup, it will create that blank contact and go to the lookup or wherever im tryig to go. This IS frustrating and a minor oversight on ACT's part.
Id say request this fix in the feature request area and hopefully someone there will stumble across it and take care of it. The more folks we have with the same request, the more apt they are to notice. At least that's my logic.
Here is where you can submit it:
06-08-2008 08:27 PM
06-08-2008 09:43 PM
I understand that and it makes sense to a degree. I can see how info might not be saved if it doesnt automatically create the record from the beginning. An undo button would be nice. or a cancel feature of some sort when it says your about to create a duplicate contact like in my case when ive already innadvertantly got a blank contact saved.
Its just annoying to have to go through the extra steps of deleting the accidental contact.