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Narrow lookup in ACT! 2009 (11.1)

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Copper Contributor
Posts: 25
Country: USA
Accepted Solution

Narrow lookup in ACT! 2009 (11.1)

I had to re-download ACT! 2009.  Since the fresh download the "Lookup" feature has not been working correctly.  Example: initially I look for "State".  I then wish to narrow that to "City", then to ID/Status. 

 

Where the second field on Lookup used to come up with "add to lookup", "narrow lookup", etc. it now only comes up with "Starts with", "Contains", "Does not contain", etc.

 

How do I narrow my searches, lookups?

 

Thanks,

Richard


Accepted Solutions
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Narrow lookup in ACT! 2009 (11.1)

Hello Fec2311,

Welcome to the Act! Online Community!

 

When you perform your second Lookup > you should see a button 'Show More Options'.  Click on it to display the Narrow/Add/Replace options.

Greg Martin
Sage

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All Replies
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Narrow lookup in ACT! 2009 (11.1)

Hello Fec2311,

Welcome to the Act! Online Community!

 

When you perform your second Lookup > you should see a button 'Show More Options'.  Click on it to display the Narrow/Add/Replace options.

Greg Martin
Sage
Copper Contributor
Posts: 25
Country: USA

Re: Narrow lookup in ACT! 2009 (11.1)

Greg,

 

Thanks.  I guess I had "Brain Shut Down".  Got it, it works.

 

Richard