06-15-2011 06:20 AM
Is there a way to make changes to contact suffix's
ie Molly Maid, B.Comm CREBS
I added both suffix's to preferences
I have added all name fields to personal info tab, which I guess are system fields because they cannot be changed?
No Data shows in Suffix field, it should be B. Comm CREBS
Using 2011 Pro
Old Lax Dude
06-16-2011 01:20 PM
Yea have done all that.
I have set it up so first/last name are correct.
Looking at contact field - Meaghan And...., B.Comm CEBS
Looking at name fields - First & last are correct - Name prefix is empty
Besides this one , I get some really weird pasring some times.
Would be great if we could access name fields
01-02-2014 02:00 PM
06-16-2011 12:10 PM
Did you verify that ACT! is parsing the name correctly by clicking the button to the right of the Contact field?
^^^^^^^ This button has disappeared and I've searched high and low for it. Anyone know how to get it back?? Our office uses this verification button for sorting purposes.
10-10-2014 02:09 PM
I have the most recent version of ACT and I too am having problems with name suffixes.
Name appears correctly in Contact field, complete with suffixes.
I choose correct first, middle and last names by clicking button to right of contact field. (I have to correct it every time - it always changes it)
I have added all suffixes to list in Tools - Preferences - Admin.
Yet the suffixes do not show correctly in the Name suffix field.
Does anyone have a solution for this? I can't find one.