NOTE Section is so big

[SeanDonlan]

When I upgraded ACT the note section is much bigger then it needs to be.  Before if I typed one line it would save as one line.  Now if I type "left message" and save there is blank space left of about 20 lines.  Any way yo go back to the old way?   See attachment.

ACT.PNG ‏16 KB

[AlanSmith]

Its a defect in Act 22. 

[ch1p]

Its a big problem and means I have had to delay upgrades for clients until it is resolved.

Would welcome a comment from Swiftpage on progress for a fix.

[SeanDonlan]

So there is no fix?  That is why I rarely upgrade.

[SeanDonlan]

Any timeframe on when it will be resolved?

[ch1p]

Swiftpage have a target date of the 17th Jan  (Tomorrow) for the release of patch 3 which will include the notes fix.

17th - Not seen anything yet, fingers crossed info was correct!

[SeanDonlan]

How do I upgrade to the fix?

[AlanSmith]

The update 3 for Act 22 contains the following fixes

Version 22
Update 3

Issue Number	Description
GS-2192	Notes/History reports showing markup
GROW-15	Starfish: Start Starfish Demo Import Job in Asyncronous Mode to Return a Response When Complete
GROW-923	Update 3 Deployment
GROW-322	TS - Activities - Unexpected font-size changes in the Activity editor
GROW-509	History - Contact History: Only 'Details' displayed in 'Regarding & Details'
GROW-842	APFW - Cannot schedule Follow Up for activities with details if created in desktop version of Act!
GROW-860	APFW - Attempting to clear activity causes a logout.
GROW-869	Notes/Histories reports show HTML encoding for Notes/Histories created in desktop client.
GROW-888	Cannot edit activity details after viewing details and clicking cancel.
GROW-1030	APFW - IE - Welcome page/Insights don't load.

[ch1p]

To load correct version automatically go to Help - Act Notifications

[SeanDonlan]

I tried to and is said that I had to run as an admisitrator.  I am the only one who uses the program