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NOTE Section is so big

Copper Contributor
Posts: 8
Country: USA

NOTE Section is so big

When I upgraded ACT the note section is much bigger then it needs to be.  Before if I typed one line it would save as one line.  Now if I type "left message" and save there is blank space left of about 20 lines.  Any way yo go back to the old way?   See attachment.

Copper Contributor
Posts: 10
Country: Canada

Re: NOTE Section is so big

Its a defect in Act 22. 

Highlighted
Silver Contributor
Posts: 1,890
Country: United_Kingdom

Re: NOTE Section is so big

[ Edited ]

Its a big problem and means I have had to delay upgrades for clients until it is resolved.

 

Would welcome a comment from Swiftpage on progress for a fix.

Copper Contributor
Posts: 8
Country: USA

Re: NOTE Section is so big

So there is no fix?  That is why I rarely upgrade.

Copper Contributor
Posts: 8
Country: USA

Re: NOTE Section is so big

Any timeframe on when it will be resolved?

Silver Contributor
Posts: 1,890
Country: United_Kingdom

Re: NOTE Section is so big

[ Edited ]

Swiftpage have a target date of the 17th Jan  (Tomorrow) for the release of patch 3 which will include the notes fix.

 

17th - Not seen anything yet, fingers crossed info was correct!

Copper Contributor
Posts: 8
Country: USA

Re: NOTE Section is so big

How do I upgrade to the fix?

Copper Contributor
Posts: 10
Country: Canada

Re: NOTE Section is so big

The update 3 for Act 22 contains the following fixes

 

Version 22
Update 3

Issue NumberDescription
GS-2192Notes/History reports showing markup
GROW-15Starfish: Start Starfish Demo Import Job in Asyncronous Mode to Return a Response When Complete
GROW-923Update 3 Deployment
GROW-322TS - Activities - Unexpected font-size changes in the Activity editor
GROW-509History - Contact History: Only 'Details' displayed in 'Regarding & Details'
GROW-842APFW - Cannot schedule Follow Up for activities with details if created in desktop version of Act!
GROW-860APFW - Attempting to clear activity causes a logout.
GROW-869Notes/Histories reports show HTML encoding for Notes/Histories created in desktop client.
GROW-888Cannot edit activity details after viewing details and clicking cancel.
GROW-1030APFW - IE - Welcome page/Insights don't load.



Silver Contributor
Posts: 1,890
Country: United_Kingdom

Re: NOTE Section is so big

To load correct version automatically go to Help - Act Notifications

Copper Contributor
Posts: 8
Country: USA

Re: NOTE Section is so big

I tried to and is said that I had to run as an admisitrator.  I am the only one who uses the program