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NEW VERSION OF SAGE MOBILE FOR ACT DOESN'T WORK--SAGE IGNORES PLEAS FOR HELP

Copper Super Contributor
Posts: 281
Country: United States

NEW VERSION OF SAGE MOBILE FOR ACT DOESN'T WORK--SAGE IGNORES PLEAS FOR HELP

As I haved written before on this board (that being the only way I can request help), on Monday, under the old Act Mobile, everythiung was fine.


Starting Tuesday, it no longer works.  When I try to sync my Act database with Sage's server, all works well up to record 212 (out of 1,000), when, after repeated attempt so sync that record, all stops and I get a message saying that Sage's server interupted the sync.


This clearly is not my fault.  I want and expect Sage to help me.  Instead, all I get is responses from another contributor to this boarrd saying that Sage's product sucks and that I should instead purchase another product.  That is of no help, of course.


I therefore desparately need and expect a response from Sage telling me how to fix the problem.  This complete silence is unacceptable.


Roger

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: NEW VERSION OF SAGE MOBILE FOR ACT DOESN'T WORK--SAGE IGNORES PLEAS FOR HELP

Roger,

Please see your Private Notes.

Greg Martin
Sage