09-04-2010 06:56 AM
I have been using ACT 2009 for about a year and out of nowhere, my tab key has stopped moving the cursor to the next box. This makes it incredibly difficult to add a new contact. I've combed the forum for a solution, checked the Layout Designer, and looked everywhere else I could think of but cannot find the solution. Any ideas?
09-04-2010 07:01 AM - edited 09-04-2010 07:31 AM
This procedure is a bit delicate, but if you are confident of your skills, then select;
Tools, Design Layouts, Contact
When the Layout Template opens up,
select View, Tab Stops, Show Tab Stops..
you should then see little red squares with the tab stop numbers to the right of each field in desired sequence.
That will show you if they have been mis-conbobulated, corrupted, cleared, etc..
If corrupted, select the Clear option, below the Show Tab Stops option, to clear, Then,
you have to renumber each field. Select: Enter Tab Stops, place cursor on each field in desired sequence, save your work and close out of template = success.
If you are not comfortable with all this do-it-yourself rocket science, will be happy to assist with a free 5minute desktop sharing session. Just email me your phone# @ firstname.lastname@example.org and we will fix you up for free. Cheers - FSB