09-11-2014 06:22 AM
Had a faulty hard drive which we have replaced and re-installed ACT Pro. But we had to get a data recovery company to recover the files from the faulty hard drive.
I have recovered the ADF file (which is approx 50mb) and the ALF file (which is approx 5mb).
Are there any other files needed to be recovered?
I try to open the database using the 'open an existing Act database', then I click on the 'The database I want is not listed' at the bottom of the window, then by changing the file type to ADF I find our database.
I then select and open, a new window opens which says 'Act will now verify the database...'' after clicking OK, another window opens which says 'working' but after 8 hours+ nothing else happens.
I dont have a backup file.
Can anyone help?
09-11-2014 07:09 PM
You actually can recover from an ADF and an ALF provided they are intact. There is a folder structure that includes attachments, report and document templates, etc. so you'll probably need those too but I've recovered quite a few systems when we didn't have a good backup of the database. You should probably get an Act! Certified Consultant to help you out with the recovery but you could do it yourself if you wanted.
09-12-2014 06:38 AM
This should get you started.
10-07-2014 12:40 PM
No luck with this.
Using the command screen:
- cant get anything to work/happen using the commands
- Trying to 'attach' when i enter the full file path I get the message 'Unhandled exception...the database name exceeds the max length of 32 characters' - (the path exceeds 32 characters but the database name is only 7 characters long, so dont get this message)
I assume the first thing I need to do is attach to SQL (whatever this is/means) - but cant do this.
Using the Act Diagnostic window - only the 'ACT2014demo' database appears, my own database file is in the same folder but does not apper in this window.
Is there any thing else I can try?