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My contacts are gone and I have someone else’s contacts

New Member
Posts: 2
Country: USA

My contacts are gone and I have someone else’s contacts

I have Sage Act 2011.  When I go to my contacts .... They are gone and it looks like I have someone else's contacts?  How can I fix this? Thanks

Copper Elite Contributor
Posts: 257
Country: Australia

Re: My contacts are gone and I have someone else’s contacts

Has your total number of contacts dramatically increased or decreased?  If you click on view all contacts, what is your contact count in the database?

Also, which version of ACT are you using?

Cherie Buttsworth
ACT! Certified Consultant
Simply PC
cherie@simplypc.com.au
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: My contacts are gone and I have someone else’s contacts

As Cherie indicates, this could be due to changes in your database (imports/deletes).

Another possibility:
It may be that you have the demo database open:

In the upper left hand corner of the Sage ACT! Window, it will have the name of the database (ex: "Sage ACT! - 'databasename'"). If it says 'ACT*Demo', you will need to open your production database. Click File > look at the bottom of the menu for the recently opened databases > click on your database.
Greg Martin
Sage