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My boss can't see my calendar anymore

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New Member
Posts: 1
Country: Canada
Accepted Solution

My boss can't see my calendar anymore

Me and my boss are on the same database, however all of a sudden he cannot see my entries anymore. I can see his, enter items on his behalf but he cannot see my calendar.

 

Our IT guy was in here and set me up on a new profile (I replaced another girl who left the company so a new user name was set up) which I'm going to assume is where the issue lays. Of course he's gone on holidays for a couple weeks.

 

Everything seems to be ok on my end. Nothing is private. Would it maybe be on his end? I'm new to the ACT world so I'm not even sure what I would check on his system.

 

Using ACT Pro 2011

 

Melina


Accepted Solutions
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Solution
Accepted by topic author melinadawson
‎08-25-2016 05:24 AM
Nickel Super Contributor
Posts: 478
Country: USA

Re: My boss can't see my calendar anymore

In the calendar view, have him click the Select Users button and make sure All Users are selected.

Michael Kadlub
Act! Support Manager
Keystroke Quality Computing Inc.
800-857-0558, x.310
MichaelK@kqc.ca
www.keystroke.ca

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All Replies
Highlighted
Solution
Accepted by topic author melinadawson
‎08-25-2016 05:24 AM
Nickel Super Contributor
Posts: 478
Country: USA

Re: My boss can't see my calendar anymore

In the calendar view, have him click the Select Users button and make sure All Users are selected.

Michael Kadlub
Act! Support Manager
Keystroke Quality Computing Inc.
800-857-0558, x.310
MichaelK@kqc.ca
www.keystroke.ca