First:
I am using Act 16.0
Microsoft Word 2010
The Database is being shared from a servier
Operating system is Windows 7
Ok, I have 6 contacts. I typed the same letter for each, but customized each so they will have the person's name. Each contact has their own directory (for example, Jane Doe has a directory Z:\ClientFiles\Doe\Dec16Ltr.docx). On the History tab, I Recorded History and went to Attach a specific document in her directory. However, only on a couple of the 6 when I went back in, did it correctly go to the correct directory that I pointed to when I attached the file. For the rest of them, when I went back in to make sure it attached the appropriate file and location, they saved to a directory called XXX\NewAct-databasefiles\Attachments. This is not correct and not how it normally does. It should be saving to the client file that I actually told it to reference. Why is this happening? It has never happened before and it did not happen on 2 out of the 6. Thank you
