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My ACT! won't work anymore -- it won't get past "Login Completed"

Nickel Elite Contributor
Posts: 988
Country: USA

Re: My ACT! won't work anymore -- it won't get past "Login Completed"

When you reinstalled ACT!, you did reinstall your svc pak and hot fixes also - right?

Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://www.fillstaffhr.com/backupfolderspro.html - FREE
Backup your ACT! Databases DAILY using ACT! / File/ Backup/ Backup Database.(Include Attachments).
Also - FREE - BIG ACT! LAYOUTS for Larger Monitors http://www.fillstaffhr.com/bigaldl01.html
Also - FREE - BullZip PDF Printer - Print directly to PDF http://www.bullzip.com/products/pdf/info.php
Copper Contributor
Posts: 131
Country: USA

Re: My ACT! won't work anymore -- it won't get past "Login Completed"

Yes.  I reinstalled all parts to the previous known working configuration.  ACT! subsequently works for a few days and then the problem returns.

Nickel Elite Contributor
Posts: 988
Country: USA

Re: My ACT! won't work anymore -- it won't get past "Login Completed"

How many days can you live without your add-ons?

At this point, if it were me, I think I would uninstall the add-ons to see if problem persist?

You mite contact your add-on folks, to see if they have any ideas and let them know of all your add-ons installed.Smiley HappyFSB

 

 

Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://www.fillstaffhr.com/backupfolderspro.html - FREE
Backup your ACT! Databases DAILY using ACT! / File/ Backup/ Backup Database.(Include Attachments).
Also - FREE - BIG ACT! LAYOUTS for Larger Monitors http://www.fillstaffhr.com/bigaldl01.html
Also - FREE - BullZip PDF Printer - Print directly to PDF http://www.bullzip.com/products/pdf/info.php
Copper Contributor
Posts: 131
Country: USA

Cannot reinstall ACT! 2012 Premium

While the original problem persists, now I cannot even reinstall ACT!  I tried uninstalling ACT! and rebooting.  When that didn't work, I tried uninstalling SQL Server and rebooting.

 

It usually gets stuck mid way through preparing to install, and sometimes crashes while checking SQL Server Status with the error 0x80040707 DLL funciton call crashed: ISRT._RegQueryKeyValue.

 

Buggy, buggy, buggy, buggy.  "On a scale of 1 to 5, would you recommend ACT!?"

 

 

TIA

 

Sage ACT! Premium 2012 Version 14.1.108.0, Hot Fix 5 (Normal Use)

Sage ACT! Premium 2012 14.0.572.0 Hot Fix 2 (For Importing Contacts)

Win 7 Pro SP1 x64

Outlook 2010 x32 v14

Durkin Impact Business Suite V4.2

Exponenciel Automatic Field Calculations v8.5

Company Wizard v1.1.1.20

Duplicate Wizard v4.0.5.51

Copper Contributor
Posts: 131
Country: USA

Re: Cannot reinstall ACT! 2012 Premium

I rebooted again and it finally installed.

 

Buggy, buggy, buggy.

 

 

Sage ACT! Premium 2012 Version 14.1.108.0, Hot Fix 5 (Normal Use)

Sage ACT! Premium 2012 14.0.572.0 Hot Fix 2 (For Importing Contacts)

Win 7 Pro SP1 x64

Outlook 2010 x32 v14

Durkin Impact Business Suite V4.2

Exponenciel Automatic Field Calculations v8.5

Company Wizard v1.1.1.20

Duplicate Wizard v4.0.5.51

Copper Contributor
Posts: 131
Country: USA

Re: Cannot reinstall ACT! 2012 Premium

The problem continues.  I wasted many hours trying to reinstall and I cannot.

 

I loathe to purchase another infested product, but do you think 2013 Premium would be any better?

 

 

Sage ACT! Premium 2012 Version 14.1.108.0, Hot Fix 5 (Normal Use)

Sage ACT! Premium 2012 14.0.572.0 Hot Fix 2 (For Importing Contacts)

Win 7 Pro SP1 x64

Outlook 2010 x32 v14

Durkin Impact Business Suite V4.2

Exponenciel Automatic Field Calculations v8.5

Company Wizard v1.1.1.20

Duplicate Wizard v4.0.5.51