07-05-2011 08:31 AM
My ACT is not showing again. It's opens on the toolbar and says it's running on the task manager, but I can't see it
07-05-2011 09:09 AM
Greig Hollister
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
07-05-2011 11:54 AM
I get this quite often - with many versions - where it just won't close/quit properly. Right click on ACTSage.exe, and "kill" it, then reopen.
Hope this helps...
07-05-2011 12:23 PM
This is typically caused by a running background program grabbing screen focus and moving that application in front of the ACT! screen.
07-20-2011 01:30 PM
I had the exact same problem. I'm running WIN 7 and ACT 13.1.111.0. I finally had to contact ACT customer support in India and received help right away. Somehow the ACT icon on the bottom of my screen had been locked into "minimize". The Indian tech rep logged on to my computer, hovered the mouse over the icon and was then able to bring up a submenu which had "restore" on it. He clicked on "restore" and bam: the ACT screen re-appeared.
07-21-2011 08:43 AM
Just had this with another user - and the restore or maximize, etc wasn't an option. The solution was to delete preferences.