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Multiple errors, very frustrating - need help

New Member
Posts: 3
Country: United States

Multiple errors, very frustrating - need help

I am facing the same error, amongst others, lately with ACT 9.  Other errors include "Error adding or updating snooze item: Timeout Expired"; "Error note could not be created: one or more of the contacts or associations have been deleted"; "This contact no longer exists in the database".  Other users on the ACT for workgroups are able to access the same contacts, notes etc without any issues.  Only one terminal is getting these errors.  Please advice.
Moderator
Posts: 4,395
Country: USA

Re: Multiple errors, very frustrating - need help

Try running database maintenance from actdiag.  If you receive an error doing the repair, run it again to see if the error goes away.

 

Database Rebuild and Repair Procedures

New Member
Posts: 3
Country: United States

Re: Multiple errors, very frustrating - need help

David,
Thanks, I will try this today and get back to you with resultis.

 

Vijay