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Multiple emails from template

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Copper Contributor
Posts: 37
Country: United States
Accepted Solution

Multiple emails from template

We are using ACT 2009. I send out many emails to selected past customers to follow up on quotes that were sent to them in the past. I some times select 15 to 20 contacts to sent this standard email. (the email is only customized with their first name)

 

If I do each email individually, I can fill in the subject line. However, If I send as a group email, I have no way of filling in the email subject line. In older versions of ACT, a group email would give you a dialog box with an option for filling in a subject line. I can seem to figure out how to do this in 2009.

 

Ted


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Solution
Accepted by topic author ted@gentechscientific.com
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Multiple emails from template

Hello Ted,

When you use mail merge (Write/Mail Merge), in the course of the merge wizard you will have the option to compose the subject line for the emails that will go out. You cannot customize the subject line for each recipient...all recipients will see the same subject line.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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Solution
Accepted by topic author ted@gentechscientific.com
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Multiple emails from template

Hello Ted,

When you use mail merge (Write/Mail Merge), in the course of the merge wizard you will have the option to compose the subject line for the emails that will go out. You cannot customize the subject line for each recipient...all recipients will see the same subject line.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Silver Contributor
Posts: 1,813
Country: USA

Re: Multiple emails from template

This functionality is available via an ACT add in, specifically Northwoods Mailmerge

 

http://www.crmaddons.com/p-26-mail-merge.aspx

 

 

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