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Multiple email addresses and associate them with one contact

New Member
Posts: 12
Country: USA

Multiple email addresses and associate them with one contact

I have clients that use multiple email addresses for different accounts (affiliate marketing). Is there a way to have ACT! recognize multiple email addresses and associate them with one contact?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Multiple email addresses and associate them with one contact

You can create additional email fields... but I don't think the auto-attach works with those fields.
 
Try creating one, entering an address, clicking on it to send and email and let us know
 
If it doesn't work, also post a request here - http://www.act.com/community/feature/index.cfm
New Member
Posts: 12
Country: USA

Re: Multiple email addresses and associate them with one contact

Thanks Mike, I tried to use the personal email field and it didn't work. I will submit a feature request.
New Member
Posts: 1
Country: Canada

Re: Multiple email addresses and associate them with one contact

Any luck with this. I have the same problem, with many client's having home and work emails etc.   Major pain in the butt
 
New Member
Posts: 12
Country: USA

Re: Multiple email addresses and associate them with one contact

Never did get a response. When I have a client who uses multiples I create a second account. I have used the second contact field but it does not save the emails.
New Member
Posts: 10
Country: Canada

Re: Multiple email addresses and associate them with one contact


chamrick61 wrote: Never did get a response. When I have a client who uses multiples I create a second account. I have used the second contact field but it does not save the emails.
Blech. This forces us into a somewhat unsophisticated use of a database, doesn't it? I have the same problem - I sent in a request, but who knows! Smiley Wink
Bronze Contributor
Posts: 1,394
Country: USA

Re: Multiple email addresses and associate them with one contact

I was searching in the forum and on the knowledge base for that yesterday. 

 

I just entered the request to the link provided below.

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Multiple email addresses and associate them with one contact

Moderator
Posts: 4,395
Country: USA

Re: Multiple email addresses and associate them with one contact


GLComputing wrote:
I think this works with ACT! 2009

 

Yes, you're correct.  ACT! 2009 will associate multiple email addresses to one contact and record history to the proper contact.

 

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Multiple email addresses and associate them with one contact

I've been using the beta for long enough... that I had forgotten that it didn't do it before :-)