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Multiple Users, 1 Contact

New Member
Posts: 3
Country: USA

Multiple Users, 1 Contact

Can one contact be associated with multiple users. With that, syncing one contact to multiple users in Outlook. Will ACT keep track if more than one user contacts one specific contact, say through email? Thank you!

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Multiple Users, 1 Contact

Doesn't matter who the contact has as "Record Manager" ... as long as the user can see the contact (not blocked by Limited Access or Private), they can interact with the contact and their emails can be added... and it shows which user added them
New Member
Posts: 3
Country: USA

Re: Multiple Users, 1 Contact

Great, Mike! Thanks, so much!