03-26-2010 06:09 AM
I'm using ACT! 2010 and just noticed that in my ID/Status drop down that the checkboxes have disappeared.
When I go into Tools, Define Fields, Edit for the ID/Status field, the Allow Multi-select option is greyed out.
How do I fix this? Thanks.
03-26-2010 07:12 AM
This is a known issue which has been reported to our Development team. Use the following work-around to enable the feature:
To 'enable' the Multi-Select option, go back to the Define Fields screen > double click on the ID/Status field. Click Next to see the 'Customize Field and List Behavior' screen > click the Next button to go to the 'Customize Field Behavior' screen > now click the Back button, the Multi-Select box should now be available. If it is not, put a check mark in the box for Show Descriptions > click Next > click Back > Mult-Select will not be available and you can uncheck the Show Descriptions box.
03-26-2010 07:12 AM
This is a known issue which has been reported to our Development team. Use the following work-around to enable the feature:
To 'enable' the Multi-Select option, go back to the Define Fields screen > double click on the ID/Status field. Click Next to see the 'Customize Field and List Behavior' screen > click the Next button to go to the 'Customize Field Behavior' screen > now click the Back button, the Multi-Select box should now be available. If it is not, put a check mark in the box for Show Descriptions > click Next > click Back > Mult-Select will not be available and you can uncheck the Show Descriptions box.
03-26-2010 11:43 AM
The first option didn't work. Clicking in the Show Descriptions box worked perfectly.
Thanks!
02-06-2013 10:51 AM
This was so helpful!!!!
Thank you so much!