Community
Showing results for 
Search instead for 
Do you mean 
Reply

Moving to a new computer

New Member
Posts: 11
Country: USA

Moving to a new computer

I am hoping for help. I am using ACT 2005. I bought a new computer. I made my backups and have the ZIP files that were created. I have loaded ACT 2005 on the new machine, using the original CD. I go the the restore function, and it says to paint it to the ZIP file. I do that, and then I am told that ZIP files are not the correct type. Why is this, and what can I do. So frustrating. 

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Moving to a new computer

What version of windows was on your old computer and what version is on your new computer? I'm also confused by your reference to ACT! 2005 as that was never used as a version designation.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Employee
Posts: 106
Country: USA

Re: Moving to a new computer

If on new machine try the option "Restore As"

Bronze Elite Contributor
Posts: 1,409
Country: United_Kingdom

Re: Moving to a new computer

[ Edited ]

Can you open ACT on the old computer and go to Help About ACT

 

What is the version number ?

 

Now do it on the new machine, are they the same?

 

Can you let us know what they are as I am also confused with the version number you gave.

 

It would also help if we know what version of Windows you are now on as we can see if it is compatible.

 

Lastly can you let us have a copy of the error message as it may give a clue to the problem you are having.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Moving to a new computer

I would also suspect the only version of Act! with a new version of windows ... the ZIP utility was updated in some version after 7.0 (if that's what is meant by 2005) and the old app might not be properly compatible
New Member
Posts: 11
Country: USA

Re: Moving to a new computer

I have tried that. Same problem.
New Member
Posts: 11
Country: USA

Re: Moving to a new computer

The old machine was windows 7 as is the new machine. I attached pictures of the software and the error message. I will try to ge tthe old machine up and running to look for the serial number in it. 

Bronze Elite Contributor
Posts: 1,409
Country: United_Kingdom

Re: Moving to a new computer

I have seen this message before so offer this just in case.

 

When you back ACT up using the Backup facility in ACT it does not create a standard ZIP file but a specialised one that can only be read by ACT during a restore.

 

I have seen people using something like winzip to back ACT up and then trying to use ACT to restore. They then get your message.

 

Not saying you did this but offer it just in case. ACT will also give the message if the ACT Zip file is damaged.

 

Just to test ACT has installed correctly are you able to open the demo database or create a new one? 

New Member
Posts: 11
Country: USA

Re: Moving to a new computer

I used the backup within ACT to make the backup Zip. Yes, I can open the Demo in ACT. It is names ACT7Demo.PAD. I also saved that database under a different name, and that also opens.

New Member
Posts: 11
Country: USA

Re: Moving to a new computer

This is what the ZIP files look like. ACT Zip files.PNG