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Moving Act Pro V.16 to new computer

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New Member
Posts: 3
Country: USA

Moving Act Pro V.16 to new computer

HI: I'm trying to move my ACT database and all contents to a new laptop. Both laptops are Windows 8.1. I've tried to backup database but the new computer doesn't recognize my password. I changed my password on original computer, still didn't work.

Thanks,

Dan

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Moving Act Pro V.16 to new computer

Are you doing a Restore As on the new computer. Restore can only be done to the original computer.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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New Member
Posts: 3
Country: USA

Re: Moving Act Pro V.16 to new computer

Yes, I tried to restore on the new computer.

Highlighted
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Moving Act Pro V.16 to new computer

You need to use the Restore As option.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
Highlighted
New Member
Posts: 3
Country: USA

Re: Moving Act Pro V.16 to new computer

THANKS ROY! I know you probably think this was the easiest question of the milllenium but I've been trying to get this to work for days. I appreciate you advice and quick response.