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Moved 2007 (version9) database into Act 2010. "Begins to verify than .

Tuned Listener
Posts: 2
Country: United States

Moved 2007 (version9) database into Act 2010. "Begins to verify than .

Two results

 

Ask for login and password

Or

 "You don't have permissions to open the file. Contact the file owner or an administrator to obtain permission."

 

 I have checked my version 9 (2007) and I am not set for any password.

Nickel Super Contributor
Posts: 584
Country: USA

Re: Moved 2007 (version9) database into Act 2010. "Begins to verify than .

A couple of different things here:

 

1. You may not have a password, but you will have some sort of username.

 

Take a look at the following kb to help with determining the username:

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1415...

 

2. Are you on Vista or Windows 7? Right click on the ACT Icon and select Run as Administrator and attempt to upgrade/login.